Web 2.0 / Social Media

What’s your “Tribe”? Do you lead, follow or get in the way?

by Ken Brand, Sales Manager - Prudential Gary Greene, Realtors / The Woodlands TX / Cell: 832-797-1779 on October 28, 2008

I want to recommend Seth Godin’s new book Tribes.  Here’s my book report.

It’s a quick easy to read read.

Seth talks about how our personal worlds are networked in “Tribes”.  Tribes at work, at play, at worship, Tribes, Tribes, everywhere Tribes. Tribes need leaders.  Seth encourages us to lead our Tribes.

As a real estate agent, one of your Tribes would be anyone who might employ or recommend your services.  (example: personal network/past clients/current clients/friends/ neighbors/suspects and prospects)

A few snippets from Seth’s Book plus my three cents:

Seth Godin, “Managers make widgets, leaders make change.(pg. 14)”  Ken Brand, “If you’re doing it the way you’ve always done it or others have always done it, you’re not a leader, you’re a commodity/widget…your Tribe desires leaders.”

Seth Godin,  ”Today, marketing is about engaging with the tribe and delivering products and services with stories that spread. (pg. 16)”  Ken Brand, “If you’re ordinary and boring and doing the same things the same-way as last year or two years ago or four years ago, you’re doomed.  Time to amp some things up, maybe introduce some social media into the mix…start with Facebook and Twitter.”  Amp your marketing power by using WhamMobile.com

Seth Godin,  ”Leaders make a rukus. (pg. 19)”  Ken Brand, “Ummmm what do people say about you?  If they don’t say anything good or bad, you aren’t making a ruckus, you’re invisible.  You can energize your visibility by having more daily conversations, listening hard and following up with solutions of every kind.

Seth Godin,  ”Two different things:  A crowd is a tribe without a leader.  A crowd is a tribe without communication. (pg. 30)”  Ken Brand, “How often and in how many ways do you communicate (in person, by phone, text message, email, eCards, eNewsletters, blog, direct mail, Twitter, Facebook, etc.) and what do you say to your Tribe?  Your message should be frequent, relevant, candid, interesting, valuable and not about you…it’s about them.”

Seth Godin,  ”If you want us to follow you, don’t be boring! (pg. 31)”  Ken Brand, “How not to be boring = Change/Enhance/Improve the way you look/your image.  Brighten your attitude.  Smile bigger, more often.  Follow-up faster.  Anticipate.  Deliver what you promise.  Have fun, lighten up.  Change what you say and how you say it (think conversational, attractive responses to objections and questions like, “how’s the market?, your online presence (think Facebook, Twitter, Trulia, Zillow, Blog and website) and your marketing/listing/buyer presentations).  Want a wake up call?   Ask a savvy youngster to evaluate what you’re doing in print and online…ask them if you’re boring?”

Seth Godin,  ”The art of leadership is understanding what you can’t compromise on. (pg. 79)”  Ken Brand, “You’re competing with 1,000s of real estate agents, many say they will do “this” and then deliver an “underwhelming that”.  Know what you stand for and against.  Define your angle of approach.   Be consistent and faithful.   Don’t tell, share your unique story.  Don’t be mushy milk-toast, mushy is like being invisible and unremarkable.”

Seth Godin:  On pg. 88 Seth talks about a speech he gave at a Real Estate conference. He shared that a difficult market drives the posers and pretenders out of the business, leaders stay and thrive.  I wrote a blog post about this as well.

Seth Godin:  Sheepwalking = people who are raised to  be obedient and fearful enough to stay inside the lines (pg. 96).  Ken Brand, “Don’t be a sheepwalker, or a clucker.  duh!”

Seth Godin:  Stuck on Stupid. “But when the world changes, the rules change.  And if you insist on playing today’s games by yesterday’s rules, you’re stuck.  Stuck with a stupid strategy. (pg. 114)  Ken Brand, “Keep your bright eyes open, your attention on swivel and scan, your imagination engaged and understand that to succeed tomorrow will require you to be a life long learner today. What new things have you learned to do this week?”  You can get some great ideas here:  Agent Genius Blog or Blood Hound Blog

Seth Godin:  One Last Thing.  ”May I ask you a favor?  If you got anything out of this book, if you highlighted or circled or post-it-ed, I’m hoping you’ll do something for me:  Give this copy to someone else.  Ask them to read it.  Beg them to make a choice about leadership.  We need them.  We need you.  Spread the word. (pg. 147)”  

My friends, thanks for reading this post, read the book, lead, make changes, be outrageous, get started today. Rock on.”

Ken

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Realtors + Action + The Butterfly Effect + Serendipity + Cascade Effect + 100th Monkey Effect + Tipping Point = Richeous Possibilities

by Ken Brand, Sales Manager - Prudential Gary Greene, Realtors / The Woodlands TX / Cell: 832-797-1779 on October 24, 2008

Life, vibe, energy, momentum, surprise and delight or decay, atrophy and irrelevance? 

As a career minded real estate agent, you know you gotta unfurl your wings and fly.   It’s easy to be sucked into a vortex of inaction, take a nap, check out and fret out.  My friends, don’t let the gravitational pull and the gusting winds of common and ordinary turn you into the Tin Man.  You gotta create motion to make things happen. You have to flap your wings and fly.

When you’re in motion, universal laws hug you and richeous possibilities lean-in to kiss you .  

Laws like:

1.  100th Monkey Effect – I know it’s weird. I’m not saying you’re a monkey.  Apparently it doesn’t matter of you are a woman or a man or monkey, there’s something to universal intelligence – which is great because I need all the intelligence I can attract, but I digress.  You’ve seen examples of this, haven’t you?  For example, why does a listing languish on the market for 179 days and on the 180th day, three offers appear from nowhere?  Huh – right?

To point the 100th Monkey Effect, I’d get busy with building your social networks online – you know – Twitter.com, Facebook.com, Trulia.com, Zillow.com, Youtube.com, etc.  Get yourself way out there.

2.  The Butterfly Effect – Can a tiny wing beat change the world?  Some say “Yes.”  The take away, do something as small as “Wear your name badge everyday, everywhere!”  Let something unexpected happen.   People ask questions you know.  Wear a goofy name badge, someone identifies you as Realtor, you look smart and you’re wearing a smile too.  They ask you a question and the next thing you know, you have a new fan, client, friend, buyer or seller.”  Hmmmm…is it really that easy.  Sometimes!

3.  The Cascade Effect – Robert Scoble said, “Why do companies tell me they want to create an avalanche but they don’t want to invest in snowflakes?”  Substitute the word “companies” for “real estate agents”.  Tiny delicate snowflake actions, actions like mailing handwritten notecards after you talk to someone, these tiny actions pile up and cascade into a Butterfly Effect.  It’s simple, fast and cheap.  What else are you doing to create a cascade effect?

4.  Serendipity – Sounds like skipping instead of walking doesn’t it.  Sorta.  Albert Hoffman discovered LSD and Louie Pasteur discovered Pasteurization, serendipity played a role.  Chance and opportunity favor the prepared mind.   What fresh discoveries will your prepared mind uncover?  Skip around, engage in conversation with intent, be an active listener, who needs help, solutions, encouragement, information?  Get out and about, talk to people in person and on the phone, open your ears and mind and imagination…unleash serendipity.  It’s fun and surprising. Try it.

5.  The Tipping Point – I know, it’s not easy.  Action every day.  You want to rest or quit or do something else entirely.  Don’t!  Commit to consistent tiny tangible actions.  Make the call, have the conversation, listen actively, send note cards, wear your name badge, engage.  Learn new things – for example, read what other whip smart real estate agents have to say @ Agent Genius Blog or Blood Hound Blog.  Every day after day after week after month – you get the picture right?  That’s the difference between the have’s and the haven’ts, the pretenders and the contenders, the rich and the poor.

I know, it’s all so wispy and pixie dustish….do it anyway.  We can’t control the outcome, only our actions.  Conjure, create and unleash some positive universal laws….start flying today.

If you have some other universal laws or snappy beliefs, let me hear from you, leave your comments below.

Thanks.  Let me know if I can help you – Ken Brand 832-797-1779.

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Dear Conflicted Real Estate Agent – Please Submit and Quit…or…

by Ken Brand, Sales Manager - Prudential Gary Greene, Realtors / The Woodlands TX / Cell: 832-797-1779 on October 16, 2008

Dear Conflicted Real Estate Agent,

All this cataclysm scares the bejesus out of everyone.  

Pre Hurricane Ike and the Financial Market Dow Meltdown/Bail Out/Tsunami, The Woodlands real estate market served up shiny silver platters of cream and sugar, strawberries and chocolate, steak and eggs.   Don’t get me wrong, you had to elbow your way to the tray, but it was good, even if you weren’t.

Today, the real estate market is serving up Wonder Bread Crap Sandwiches, vitamin fortified, on a flimsy paper plate no less. It’s going to take a least four or five months to eat the entire bag of sandwiches.  Maybe longer?

Fear is natural, it’s what you do with it that shoves you into one of these two tribes.

Tribe One = Submit and Quit.  There’s no shame it calling it career-over.  You gave it your best, the market overwhelmed you.  It’s not your fault.  Annual association dues are due.  Monthly fees for this and that, nickels, dimes and hundred dollar bills are adding up.  It’s OK to quit.  Do it today. Rock on.

Tribe Two = Commit, Survive and Strive to Thrive.  If you decide to comitt and survive to thrive, congratualtions, the sun will shine again, you will smile, the after taste will vanish and you will thrive.  Pent up demand and less competition will slingshot you forward, IF you take the correct steps today.

Here’s Five Correct Steps – start now.

1. Create Top Of Mind Awareness within your network – be known as THE Go to Girl/Guy – The person everyone you know calls on for any/all information related to real estate, home, family, community, entertainment and anything else someone might need.  Top Of Mind Awareness is created through positive, salient repetitions.  In this case, repetition equals personal contact and conversation.  

2.  To support and deepen your Top of Mind Awareness campaign include indirect contact with useful information – Direct Mail, Ecards and Enewsletters are the way to go here.  Always follow up a personal contact with a handwritten note and two business cards.  

3,.  To broaden and thicken your personal network, involve yourself in social media opportunities, embrace Facebook, investigate twitter, Trulia and Zillow.  Attend REbarcamp Houston on October 22nd.

4.  Expand your horizons, read blogs from other bright survivors and thrivers.

Agent Genius Blog

Blood Hound Blog

Transparent Real Estate

Seth Godin’s Blog

Scott Ginsberg – The Name Tag Guy

5.  Avoid negative people.  Better yet, when you hear the weak lament the market and life and voice their confliction, “should they stay in or get out?”, do them a solid favor, encourage them to submit and quit.  Saves them pain and suffering and makes the market a better place for you and yours and consumers.  Amen, everyone wins.

That’s it.  It’s simple join a tribe today.

Wadda ya think, am I right or wrong?

Any questions or comments, or if I can help you strive, survive and thrive, give me a call:  Ken Brand 832-797-1779

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Silence is Not Golden – Conversation, Connection and Relationship Building Is the White Light At The End Of Your Real Estate Success Tunnel – Go To IT!

by Ken Brand, Sales Manager - Prudential Gary Greene, Realtors / The Woodlands TX / Cell: 832-797-1779 on October 1, 2008

My FRIENDS, it’s UnWise to remain silent, in the dark and invisible.

You’ve heard people twittering about it.

You’ve read magazines and newspaper articles and Yahoo posts.  

You’ve watched TV news talking-heads report about it and strangers, friends, colleagues and your kids fiddle with it.

I’m talking about Social Meida and Web 2.0.  Those crazy tools, toys and strange named internet things.  You’ve been wondering how to find out about IT.  How it works, what it is, why it’s important, how to start.  Find out October 22nd.  It’s FREE.

You’re curiosity is normal, your questions natural.  What is Facebook, Twitter, Blogs, Text Messaging, Flickr, Linkedin, Plaxo, Youtube and more, what’s it all about?

It’s about connecting, conversation, relationships, chit-chat, business, profitability and your future.

Good News….there’s a FREE unConference rolling into town.  It’s FREE and the perfect way to listen, watch, interact, ask questions, soak-up, share and discover the  ins-and-outs of this Social Media, Web 2.0 stuff.  October 22nd.

I’m talking about Houston Real Estate Bar Camp.  Yeah, that’s right it’s FREE and FUN and Simple.

Visit the website, check it out, book the date (October 22nd), show up (Shenandoah Convention Center)  and soak it up.  Yep, it’s FREE.

Here’s more information – This site is called a Wiki – check it out

If you have any questions, give me a call – Ken Brand @ 832-797-1779

Hope to see you here!

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The Conversation Prism – There’s a whole lotta convo going ON my friends.

by Ken Brand, Sales Manager - Prudential Gary Greene, Realtors / The Woodlands TX / Cell: 832-797-1779 on August 13, 2008

       


The Conversation Prism

Originally uploaded by b_d_solis

Thank you and a head nod to Lani and Agent Genius for sharing this work of art and social science. Slice n’ dice, parse and ponder, people, young people and medium people and old people (like me) are connecting in new ways. [Click Here for the readable BIG version of the picture.]

Let’s face it. You can’t do them all, but some would be smart. Imagine if we still thought the cell phone was a fad?  

Agent Icons in my office ask “Which ones”?

If you’re a real estate agent I give two thumbs up to the following:

Twitter

Youtube

WordPress Blog

Facebook

Flickr

Trulia Voices/Profile

Zillow/Profile

Retaggr

Below is my Retaggr Biz Card, it has examples of what I’ve shared above. Plus other social media/web 2.0 stuff.


 

“Jump in, before you get pushed in”, I say.

Any questions, comments, concerns – Ken Brand – 832-797-1779

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“Faced with the choice between changing one’s mind and proving there is no need to do so, almost everyone gets busy on the proof.”  ~John Kenneth Galbraith

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