SGTS

In a real estate rebound Loose Lips Sink Ships! Don’t sink your ships.

by Ken Brand, Sales Manager - Better Homes and Gardens Real Estate Gary Greene / The Woodlands TX / on March 19, 2012

Bad Blabbing.

When mom overheard gossiping she’d wag a finger saying, “Loose lips sink ships.”  It was one of several random sayings that didn’t make sense as a kid.  Later I learned what mom meant in my junior high history class.

The slogan was invented by the World War II Advertising council and plastered on posters as way to caution citizens and serviceman to avoid careless talk concerning secure information that might be of use to the enemy.

Wikipedia says that “the gist of this particular slogan was that one should avoid speaking of ship movements, as this talk (if directed at or overheard by covert enemy agents) might allow the enemy to intercept and destroy the ships.”

Mom grew up in San Diego during the World War II era and used the phrase as another way of saying that bad blabbing could cause big problems.  Wise advice then and now, especially in a rebounding real estate market.

Mum’s the word.

When I hear agents shooting their mouth off  blabbing  broadcasting about the contract they’re going to write, I cringe and repeat after my mom,  ”Loose lips sink ships!”  Then I explain what I mean.  Let me explain.

Rebounding real estate markets are budding and blooming across the country.  Qualified buyers with very specific criteria are beginning flock. Quality listing inventory is thin, the-good-stuff sells quickly.  Whether you’ve show twenty-seven homes or two, finally finding the perfect property for your buyers is thrilling.  The desire to blab share your good fortune with colleagues as you breeze through the office hallway, grab a hot cup of break-room-coffee, share a smoke or shout what’s-ups across a room full of cubicles is natural and tempting.  Don’t do it!

This is where “Loose lips sink ships!” comes in.  When you flap your gums make an announcement about the offer you’re going to submit on 127 Woodlands Way you’re actually proclaiming to the world:

Listen up buyers agents!  If you represent buyers interested in 127 Woodlands Way, I’m about to sell it out from under you and your buyers!

No good can come from an announcement like that. Everyone and their slow cousin knows that multiple offer competition will drive the price up.  By broadcasting our intentions to others, we may position the buyers who hired us in no-win situation.

If agents who hear the broadcast represent a buyer who has expressed an interest in 127 Woodlands Way, aren’t they obligated to contact their buyer client to let them know?  It’s their duty to make the call, fill their buyer clients in and ask them if they want to submit an offer of their own. Pronto.

When a  a hurtful multiple offer competition for the buyers who hired you to help them.  Carless conversation can cost your clients money or equally bad, they could be outbid and lose out on the property entirely.

When working on offers let’s remember, “Loose lips sink ships!”  Mums the word until the signatures are secure and the digital ink is dry.

Cheers and thanks for reading.  If I can be helpful > Ken Brand 832-797-1779

Photo Credit

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Is Facebook invisibility the French Kiss Of Death?

by Ken Brand, Sales Manager - Better Homes and Gardens Real Estate Gary Greene / The Woodlands TX / on January 30, 2012

 

Don’t die. Read this instead.

Who is NOT on Facebook? Facebook may have over one billion users by the end of 2012. Your parents. Your kids. Past and current clients. The 1% and the 99%. Friends, faux-friends and competitors. And everyone else. Facebook accounts are as common as email accounts these days.

Using Facebook with excellence provides sincere real estate agents an opportunity to beam an omnipresent glow and hum of helpful sharing, serving and solving with more people. A positive Facebook presence is appreciated and beneficial to all. If we’re not Facebook connected with everyone we know in-real-life, ALL of the good people we know are missing out. If fact, if we don’t make efforts to create positive connections on Facebook, we’re actually doing the people we know in-real-life a disservice by excluding them.

Exclusion hurts us as well. A positive presence on Facebook earns trust and leads to indelible Top Of Mind Awareness in the minds and memories of our important real life connections, which means our positive presence on Facebook will lead to our becoming chosen, referred and rewarded more often. Yay!

But the opposite is true too.  Disconnectedness and invisibility doom us. Sometimes we don’t see the obvious.

Do you have a blind spot?

Click here to read the rest of the this story at AGBeat.com

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If you need more time, sleep or money – READ THIS

by Ken Brand, Sales Manager - Better Homes and Gardens Real Estate Gary Greene / The Woodlands TX / on January 22, 2012

Turn soul-sucking TV commercial time into soul-saving personal-me-time.

Do you wish you had more time for the important things and people in your life?  There’s a no-brainer way to add hours, days and weeks of quality time to your life.  Stop watching TV commercials.

Here’s what I’m talking about . . .

We spend sixty-one days a year watching the idiot box TV.

According the Bureau Of Labor Statistics:

On an average day, nearly everyone age 15 or over engaged in some sort of leisure activity, such as watching TV, socializing or exercising. Watching TV was the leisure activity that occupied the most time (2.7 hours per day).

2.7 hours X 365 days = 975 awake-hours per year spent watching TV.

What do those hours equal in days?  For kicks, let’s divide the average number of TV watching hours by and an arbitrary number of awake-hours in twenty-four hour day.  Let’s use sixteen as the awake-hours number (that leaves 8 hours for sleep).

975 TV watching hours ÷ 16 awake-hours in a day = 61 days a year watching TV 

Sixty-one days of watching TV is a lot.  But, what’s even worse, is this.

We allow TV commercials to steal eighteen wide-awake days of our lives every year.

According to Wikipedia:

Commercial breaks have also become longer. In the 1960s a typical hour-long American show would run for 51 minutes excluding advertisements. Today, a similar program would only be 42 minutes long.

61 wide-awake TV watching days X 30% (percentage of commercials in an hour of TV) = 18 wide-awake days of commercials.

If we use a DVR to record our favorite TV shows, we can reclaim eighteen days a year.  What beautiful, adventuresome, prosperous, relaxing or wondrous things could you do with and extra eighteen days in 2012?

If we don’t DVR our TV shows we’re either stupid or lazy. Or both.

I know.  Some TV loses luster if we don’t watch live.  No biggie.  Don’t record those, watch those shows live.  But for the other ninety-seven percent of what we watch, DVRing is the only way to go. Doing so will add eighteen days of personal-me-time to our lives every year of our lives.

Imagine this!  We DVR everything we can, and slice our TV watching time by a measly twenty-five percent – BOOM!   We just added a staggering full month of precious personal time per year back into our lives.  That’s a lot of life!

What are you going to do with an extra full month of personal-me-time per year? 

Thanks for reading – cheers.  if I can be helpful, ping me – Ken Brand 832-797-1779

Photo Credit

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Why you need to become a Transmedia Anthropologist. Right Now.

by Ken Brand, Sales Manager - Better Homes and Gardens Real Estate Gary Greene / The Woodlands TX / on January 10, 2012

I invented the word “Transmedia Anthropologist”.

What, you don’t believe me.  See for yourself.  Google Search For “Transmedia Anthropologist“.

I imagined the word when I was trying to come up with a description of how sales people modern experience providers must approach our morphing consumer society.  And I was trying to add some zing to the author bio for my book.

What is a Transmedia Anthropologist.

It’s best if I start by letting Wikipedia and a Dictionary explain the quasi basic meaning of the two words:

“Transmedia storytelling, also known as multi-platform storytellingcross-platform storytelling, or transmedia narrative, is the technique of telling stories across multiple platforms and formats using current digital technologies. ” – Wikipedia

Definition of ANTHROPOLOGY

1. The scientific study of the origin, the behavior, and the physical, social, and cultural development of humans.  - The Free Dictionary
Stich these two art and sciences together and there you have it.  I know.   It’s weird.  At the Wizard Academy we call it Suessing. But that’s another story.  Moving on.

Why do we need to be Transmedia Anthropologists?

Because if we’re in the sales and service biz, we’re in the people biz.  And if we’re in the people business then understanding how to market tell/share relevant and sexy stories is everything.  There’s so much noise, chaos and confusion distortion distraction sucking the joy out of our lives, not to mention mind numbing mediocrity, if we can’t shimmer and shine, or least stand-above the legions of lame, we’re screwed.

How do we become a Transmedia anthropologist?

Step One (as far as I’m concerned) is to understand the two parts.
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The Anthropologist part has to do with understanding what makes a persons pupils dilute, breathe heavy, lust, love, laugh or trust.  Also what’s benign, repugnant or repellent.  It’s important to become students of human behavior, cultural waves and evolving beliefs.  The better we understand others (and ourselves) the more likely it is that we can create appreciated must-have experiences.  Then we get chosen.  The sale is made. Everybody wins – whee!
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The Trasmedia part is about the how and where we share/tell (communicate) our attention arresting, emotionally jaring connecting charged stories.  Stories about how we can solve thorny problems or make things supremely better.  Right now, the where part of Trasmedia is supremely important.  Why is that you ask?  Because there are a bajillion places and mediums to choose from – Youtube, Facebook, Twitter, Google+, LinkedIn.com, SlideShare, Pinterst, and on and on.  A Transmedia Pro, or Pro In Progress (PIP?) is evergreen observing and open-mindedly experimenting, hugging-it-out with and planting flags in promising platforms/networks/communities.
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Step Two is hooking-up these two arts and sciences to create your own unique, relevant, must-have story, figuring out the best delivery medium (text, video, pictures, audio, etc), and where and which places (in real live and online) are best for sharing your story.
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That’s it.  If we’re not consciously observing and responding to the desires, preferences and prejudices of others (anthropology) and beaming what we know and what we can do for others in all the right ways, and in the best places (transmedia), then we’re sure to perish.  So that’s why we need to become Transmedia Anthropologists.
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Of course, I could be all wrong.  After all, I made the word up.
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What do you think?
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Dear real estate agent, are you a commodity?

by Ken Brand, Sales Manager - Better Homes and Gardens Real Estate Gary Greene / The Woodlands TX / on December 28, 2011

The scarcity happens because so many businesses don’t care enough or are too scared to invest the energy in so many seemingly meaningless little bits of being extraordinary.  Seth Godin

Scarcity.  ELBs.  Ah Ha.

What ever our profession, how people value us is compromised of Exponential Little Bits.  All the little bits done right add up  to More Ah Ha.  Done lamely, it’s more of the same-ol’ same-ol’.  Same-ol’ same-ol’ is common and leads to invisibility and irrelevance.  When others think we’re just like everyone else a commodity, in essence, we melt from their memories and become secret agents. Then we starve, or limp off to the Elephant Graveyard.

What we want.  What we need.  What we can’t succeed without is creating Top of Mind Awareness as a trustworthy and scarce valuable real estate agent/advisor/professional.  Being viewed as extraordinary requires extraordinary effort.  We can’t skip steps, or fire off a shiny silver bullet.  To be perceived as something scarce and valuable requires a collection of sincere, thoughtfully planned and carefully executed behaviors and actions.

For example:

  • How you look.
  • The company you keep.
  • How you listen.
  • Learning and sharing.
  • Tone of voice and body language.
  • Color.
  • Relevance.
  • Humor.
  • Sincerity.
  • Honesty.
  • Candor.
  • Promptness.
  • Reliability.
  • Generosity.
  • Enthusiasm.
  • Personal accountability.
  • Responsibility.
  • Visibility (on and offline).
  • Flexibility and sensitivity.

All of these character based efforts and actions piled on top of each other, over and over again, lead to extraordinary.  The extraordinary is supremely scarce.  If we want a 2012 LoveFest with success these are some of the things we’re gonna have to-do and be, day in and day out.

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Thanks for reading.  I think I’m mostly writing to myself here, forgive me if I’m being duh-obvious.  This may is an exercise in shared affirmative-self-talk to help me/us follow a righteous valuable path.  All the best to you in 2012.  If I can be helpful, ping me – Ken Brand 832-797-1779

 Photo Credit

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The difference between External Posing and Internal Posing is this . . .

by Ken Brand, Sales Manager - Better Homes and Gardens Real Estate Gary Greene / The Woodlands TX / on December 22, 2011

External Posing is Brand Management

True confessions.  I’ve done this, and I do it now.  You probably know people who do it too.  They’re everywhere.  Look in the mirror.  The brands/logos we display.   The names we drop and the cars we drive.  The clothes and those amazing shoes.   This is people (me and you?) posing as someone we aren’t may not be, but want to be seen as.

What does the car you drive say about you?  We know how we dress makes an impression.  For example, I hate wearing a suit, but on occasion, I’ll wear one to make an impression and when it’s respectful to the people I’m with.  Unfair or not, people judge others by the vehicle they drive, how they dress and other external signals.  It’s human nature.

External posing is not bad thing.  We’re all defining the external perception of our personal brand, whether on purpose, or not.  Some would call it Brand Management.  And smart.

But some might disagree, believing that they don’t put on airs or bother with packaging.  They are who they are.  Fair enough and power to the people. But that’s not what I’m talking about.  I’m talking to myself and others who might from time to time question themselves when they consciously project/broadcast a physical persona that isn’t exactly how we see ourselves.  I’m saying I believe it’s a natural thing to do and it’s smart.  Rrunning fatally off the rails happens when we Internal Pose.

Internal Posing is Evil

Internal posing is evil because it shows a disrespect for others, values and promises.  Internal Posing is making promises you have no intention keeping.  It’s pretending to care, when you could not care less. It’s telling people you’re honest, unbiased, ethical, reliable, punctual and committed, when in reality, you believe that the ends justify the means.

We have to guard against the evils of Internal Posing at all costs.  Without respect for others, values and promises, all is lost. 

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Thanks for reading.  If I can be helpful, ping me Ken Brand – 832-797-1779.

Photo Credit – Gaping Void

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