Selling Your Real Estate Listing For Top Dollar Isn’t Magic. It’s Part Art, Part Science and Elephant Sized Hard Work. Here’s a Checklist To Keep You On Track

by Ken Brand, Sales Manager - Prudential Gary Greene, Realtors / The Woodlands TX / Cell: 832-797-1779 on August 20, 2008

   

Getting a property SOLD take part art, part science and elephant sized hard work.  Having a 192 point checklist can only help keep a challenging task on track.  If you’re like me, your eyes will glaze and you’ll start to yawn at about number 42.  No worries, you can always pick up where you left off.

Don’t worry, there won’t be a test.  Results are revealed at the closing table.

Hope this helps pave the road.

192 Point “Getting Your Property SOLD for Top Dollar” Checklist.

 

Pre-Listing Activities

 


1 Make appointment with seller for listing presentation

 
2 Send seller a written or e-mail confirmation of listing appointment and call to confirm

 
3 Review pre-appointment questions

 
4 Research all comparable currently listed properties

 
5 Research sales activity for past 18 months from MLS and public records databases

 
6 Research “Average Days on Market” for this property of this type, price range and location

 
7 Download and review property tax roll information

 
8 Prepare “Comparable Market Analysis” (CMA) to establish fair market value

 
9 Obtain copy of subdivision plat/complex lay-out

 
10 Research property’s ownership & deed type

 
11 Research property’s public record information for lot size and dimensions

 
12 Research and verify legal description

 
13 Research property’s land use coding and deed restrictions

 
14 Research property’s current use and zoning

 
15 Verify legal names of owner(s) in county’s public property records

 
16 Prepare listing proposal package with above materials and TempoTM information

 
17 Perform exterior “Curb Appeal Assessment” of subject property

 
18 Compile and assemble formal file on property

 
19 Confirm current public schools and explain impact of schools on market value

 
20 Review listing appointment checklist to ensure all steps and actions have been completed

 
 

Listing Appointment Proposal and Master Marketing Plan

 


21 Explain different agency relationships and determine seller’s preference

 
22 Give seller an overview of current market conditions and projections

 
23 Review agent’s and company’s credentials and accomplishments in the market

 
24 Present company’s profile and position or “niche” in the marketplace

 
25 Present CMA Results To Seller, including Comparables, Solds, Current Listings & Expireds

 
26 Offer pricing strategy based on professional judgment and interpretation of current market conditions

 
27 Discuss goals with seller to market effectively

 
28 Explain market power and benefits of Multiple Listing Service

 
29 Explain market power of GaryGreene.com, Yahoo.com, Prudential.com, HAR.com, Realtor.com, KHOU.com, houstongarygreene.com, msn.houseandhome.com, WorldProperties.com, Homestore.com, aol.com, and other web sites around the world

 
30 Explain the work the brokerage and agent do “behind the scenes”and agent’s availability on weekends

 
31 Explain agent’s role in taking calls to screen for qualified buyers and protect seller from curiosity seekers

 
32 Present and discuss master marketing plan

 
33 Present and discuss the advantages the E-Leads Department plays in quick response to Internet leads.

 
34 Explain benefits of exclusive Gold Medallion Program

 
35 Review and explain all clauses in Listing Contract & Addendum and obtain seller’s signature

 
 

Once Property Is Under Listing Agreement

 

 
36 Review current title information

 
37 Measure overall and heated square footage

 
38 Measure interior room sizes

 
39 Confirm lot size via owner’s copy of certified survey, if available

 
40 Note any and all unrecorded property lines, agreements, easements

 
41 Obtain house plans, if applicable and available

 
42 Review house plans and make copy

 
43 Order plat map info for retention in property’s listing file and to enter into MLS.

 
44 Prepare showing instructions for buyers’ agents and agree on showing time window with seller

 
45 Obtain current mortgage loan(s) information: companies and & loan account numbers

 
46 Verify current loan information with lender(s)

 
47 Check assumability of loan(s) and any special requirements

 
48 Discuss possible buyer financing alternatives and options with seller

 
49 Review current appraisal if available

 
50 Identify Home Owner Association manager if applicable

 
51 Verify Home Owner Association Fees with manager – mandatory or optional and current annual fee

 
52 Order copy of Homeowner Association bylaws, if applicable

 
53 Research electricity availability and supplier’s name and phone number

 
54 Calculate average utility usage from last 12 months of bills

 
55 Research and verify city sewer/septic tank system

 
56 Water System: Calculate average water fees or rates from last 12 months of bills

 
57 Well Water: Confirm well status, depth and output from Well Report

 
58 Natural Gas: Research/verify availability and supplier’s name and phone number

 
59 Verify security system, current term of service and whether owned or leased

 
60 Verify if seller has transferable Termite Bond

 
61 Ascertain need for lead-based paint disclosure

 
62 Prepare detailed list of property amenities and assess market impact

 
63 Prepare detailed list of property’s “Inclusions & Conveyances with Sale”

 
64 Compile list of completed repairs and maintenance items

 
65 Send “Vacancy Checklist” to seller if property is vacant

 
66 Explain benefits of 1st American Residential Service Contract to seller

 
67 Assist sellers with completion and submission of 1st American Residential Service Contract Application

 
68 When received, place 1st American Service Contract in property file for conveyance at time of sale

 
69 Have extra key made for lockbox

 
70 Verify if property has rental units involved.  And if so:

 
71  Make copies of all leases for retention in listing file

 
72  Verify all rents & deposits

 
73  Inform tenants of listing and discuss how showings will be handled

 
74 Arrange for installation of yard sign, applicable riders and Info Tube, if applicable

 
75 Assist seller with completion of Seller’s Disclosure form

 
76 “New Listing Checklist” Completed

 
77 Review results of Curb Appeal Assessment with seller and provide suggestions to improve salability

 
78 Review results of Interior Appeal Assessment and suggest changes to shorten time on market

 
79 Take  12 to 16 quality digital photos of the property for uploading to all web sites

 
80 Organize, coordinate, & design a creatively rich property detail profile on the property

 

Entering Property In Multiple Listing Service Database

   
81 Prepare MLS Profile Sheet — Agents is responsible for “quality control” and accuracy of listing data

 
82 Enter property data from Profile Sheet into MLS Listing Database

 
83 Proofread MLS database listing for accuracy – including proper placement in mapping function

 
84 Add property to company’s Active Listings list and submit to E-Showings and or CSS for cooperative showings

 
85 E-mail seller link to Express Gallery Tour of the property, if applicable.

 
86 Provide seller with signed copies of Listing Agreement and MLS Profile Sheet Data Form within 48 hours

 
87 Take additional photos for upload into MLS and use in flyers; Schedule Office Tour of new listing

 

Marketing The Listing

   
88 Create print and Internet ads and property detail profile and review with seller

 
89 Coordinate showings with owners, tenants, and other Realtors®.  Return all calls – weekends included

 
90 Install electronic lock box if authorized by owner and program with agreed-upon showing time windows

 
91 Respond to built-in Internet buyer network whose desired features match subject property

 
92 Prepare e-mail contact list of Top Agents having sold a home in the neighborhood in the last year. Include Sphere of Influence list and past customer list

 
93 Send targeted e-mail list a notification of new listing taken, with pictures and rich property detail

 
94 Order Quantummail.com “Just Listed” post cards & reports – sent directly to neighborhood

 
95 Prepare flyers & feedback faxes, if not on CSS

 
96 Review comparable MLS listings regularly to ensure property remains competitive in price, terms, conditions and availability

 
97 Prepare property marketing brochure for seller’s review

 
98 Arrange for printing or copying of supply of marketing brochures or fliers

 
99 Place marketing brochures in all company agent mail boxes

 
100 Upload listing to company and agent Internet site, if applicable

 
101 Company mails out additional 50 “Just Listed” notices

 
102 Advise Network Referral Program of listing

 
103 Provide marketing data to buyers coming through international relocation networks

 
104 Provide marketing data to buyers coming from referral network

 
105 Provide “Special Feature” cards for marketing, if applicable

 
106 Check listing on company’s participating Internet real estate sites

 
107 Price changes conveyed promptly to all e-mail marketing groups

 
108 Reprint/supply brochures promptly as needed

 
109 Loan information reviewed and updated in MLS as required

 
110 Feedback e-mails/faxes sent to buyers’ agents after showings

 
111 Review weekly Market Study

 
112 Discuss feedback from showing agents with seller to determine if changes will accelerate the sale

 
113 Place regular weekly update calls to seller to discuss marketing and pricing

 
114 Promptly submit price changes in MLS listing database

 

The Offer And Contract

 


115 Receive and review all Offer to Purchase contracts submitted by buyers or buyers’ agents

 
116 Evaluate offer(s) and prepare a “net sheet” on each for the owner for comparison purposes

 
117 Counsel seller on offers.  Explain merits and weakness of each component of each offer

 
118 Contact buyers’ agents to review buyer’s qualifications and discuss offer

 
119 Deliver Seller’s Disclosure to buyer’s agent or buyer upon request and prior to offer if possible

 
120 Confirm buyer is pre-qualified by calling Loan Officer

 
121 Obtain pre-qualification letter on buyer from Loan Officer

 
122 Negotiate all offers on seller’s behalf, setting time limit for loan approval and closing date

 
123 Prepare and convey any counteroffers, acceptance or amendments to buyer’s agent

 
124 Fax copies of contract and all addendums to title company

 
125 When an Offer to Purchase Contract is accepted and signed by seller, make 4 copies of signed offer for seller, buyer, buyer’ agent, Title Company and keep the original

 
126 Make 4 copies buyer’s earnest money check and keep original check for Title Company

 
127 Call Title Company for pick-up of contract and receive receipt

 
128 Deliver copies of fully signed Offer to Purchase contract to seller

 
129 Deliver copies of Offer to Purchase contract to Selling Agent

 
130 Fax or e-mail copies of Offer to Purchase contract to lender

 
131 Provide copies of signed Offer to Purchase contract for office file

 
132 Advise seller in handling additional offers to purchase submitted between contract and closing

 
133 Submit change of status of property in MLS

 
134 Update CSS of status of property

 
135 Review buyer’s credit report results — Advise seller of worst and best case scenarios

 
136 Provide credit report information to seller if property will be seller-financed

 
137 Assist buyer with obtaining financing, if applicable and follow-up as necessary

 
138 Coordinate with lender on Discount Points being locked in with dates

 
139 Deliver unrecorded property information to buyer such as “Information from other sources”, i.e. utilities to buyer.

 
140 Assist buyer with obtaining insurance for home/car/flood/life, etc.

 
141 Order septic system inspection, if applicable

 
142 Receive and review septic system report and assess any possible impact on sale

 
143 Deliver copy of septic system inspection report lender & buyer

 
144 Deliver Well Flow Test Report copies to lender & buyer and property listing file

 
145 Verify termite inspection ordered

 
146 Verify inspection ordered, if required

 
 

Tracking The Loan Process

   
147 Confirm Verifications Of Deposit & buyer’s employment have been returned

 
148 Follow loan processing through to the underwriter

 
149 Add lender and other vendors to contact list so agents, buyer and seller can track progress of sale

 
150 Contact lender weekly to ensure processing is on track

 
151 Relay final approval of buyer’s loan application to seller

 
     

 

 

Home Inspection

 

 
152 Coordinate buyer’s professional home inspection with seller

 
153 Review home inspector’s report

 
154 Enter completion into progress report

 
155 Explain seller’s responsibilities with respect to loan limits and interpret any clauses in the contract

 
156 Ensure seller’s compliance with Home Inspection Clause requirements

 
157 Recommend or assist seller with identifying and negotiating with contractors to perform any required repairs

 
158 Negotiate payment and oversee completion of all required repairs on seller’s behalf, if needed

 
 

The Appraisal

 


159 Schedule Appraisal, if applicable

 
160 Provide comparable sales used in market pricing to Appraiser, if requested

 
161 Follow-up on Appraisal

 
162 Enter completion into progress report

 
163 Assist seller in questioning appraisal report if it seems too low

 
 

Closing Preparations and Duties

   
164 Contract is signed by all parties

 
165 Coordinate closing process with buyer’s agent and lender

 
166 Update closing forms & files

 
167 Ensure all parties have all forms and information needed to close the sale

 
168 Select location where closing will be held

 
169 Confirm closing date and time and notify all parties

 
170 Assist in solving any title problems (boundary disputes, easements, etc) or in obtaining Death Certificates

 
171 Work with buyer’s agent in scheduling and conducting buyer’s Final Walk-Thru prior to closing

 
172 Research all tax, HOA, utility and other applicable pro-rations

 
173 Request final closing figures from closing agent (attorney or title company)

 
174 Receive & carefully review closing figures to ensure accuracy of preparation

 
175 Forward verified closing figures to buyer’s agent

 
176 Request copy of closing documents from closing agent

 
177 Confirm buyer and buyer’s agent have received title insurance commitment

 
178 Provide 1st American Residential Service Contract for availability at closing

 
179 Reviews all closing documents carefully for errors

 
180 Forward closing documents to absentee seller as requested

 
181 Review documents with closing agent

 
182 Verify earnest money deposit check cleared from closing agent

 
183 Coordinate this closing with seller’s next purchase and resolve any timing problems

 
184 Have a “no surprises” closing and present seller a net proceeds check at closing

 
185 Refer sellers as Outgoing Referral to Corporate Relocation Department at their destination, if applicable

 
186 Change MLS listing status to Sold.  Enter sale date and price, selling broker and agent’s ID numbers, etc

 
187 Close out listing in all appropriate files

 
       

Follow Up After Closing

 

 
188 Call client to make sure he experienced a smooth move and to execute an post closing needs he may have

 
189 Submit physical address and/or e-mail address of client for follow-up survey on customer satisfaction

 
190 Answer questions about filing claims with 1st American Service Contract, if requested

 
191 Attempt to clarify and resolve any conflicts about repairs if buyer is not satisfied

 
192 Respond to any follow-on calls and provide any additional information required from office files

 

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Hope this helps.  Need more, have questions, comments, concerns or recommendations?  Give me a call:  Ken Brand 832-797-1779

 

 

 

 

 

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